• Device & App training

• UCaaS & CCaaS training

• Courses for administrators

• Contact centre agents training 

• Operator consoles training

• Virtual training sessions

• Technical support

​

At Telecoms Training, our passion for customers drives everything we do. We don’t just aim to meet expectations we strive to exceed them, creating outstanding experiences at every interaction. Whether we’re inspiring end users through engaging training sessions or going the extra mile to deliver exceptional service, we’re committed to making a real difference. We don’t just talk about excellence we deliver it.

​

We specialise in training across a wide range of systems, including Gamma Horizon, Akixi, 8x8, 3CX, EvolveIP, Teams, Mitel, Splicecom and Xelion.

​

Our expert-led programmes deliver new and ongoing training and development for end users, engineers, and B2B contact centre teams. We focus on helping businesses get the most from their telecommunications systems -educating staff on the features, functionality, and benefits of the equipment and products provided by their telecoms suppliers and manufacturers.

​

As part of our comprehensive approach, we provide training needs analysis, develop custom user guides, quick reference materials, training presentations, and leave-behind resources to support ongoing learning.

​

Training formats are fully flexible - from one-to-one sessions and small group workshops to classroom-style training, roadshows, conferences, stage sets, and training videos all tailored to suit your business needs.